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Tumbleweed Rolls through the Branches as Banks go Digital

Last week in this blog I flagged up Radio 4’s The Bottom Line’s interesting debate about the impact of fintech on the banking scene. If you had time to tune in, you will also have heard Anthony Jenkins, former CEO of Barclay’s Bank talk, in almost apocalyptic terms, about the accelerating fall in branch traffic. He quoted customer traffic as falling by 15% per annum and said: “If you walk into a branch in central London now, you can see the tumbleweeds rolling through the aisles.” Continue reading “Tumbleweed Rolls through the Branches as Banks go Digital”

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